Please read below for our detailed privacy and return policies
ALL customers must contact us and receive a return authorization # and return shipping address.
Most items can be returned or exchanged with in 14 days of date of purchase. Return or Exchange shipping is paid by the customer.
There is a 20% restocking fee on all returns.
Please note that our High School, USFL, WFL, Areana, and authentic Steel Rivet mini-helmets we sell are made to order. We are using a blank shell and mask and applying the decals ourselves for the above helmets.
This explains why, if we run out of a certain color of mask, then every school/team that uses that color mask is unavailable and back ordered.
As for our return policy, you can exchange a non custom mini-helmet for a different non custom mini-helmet within 14 days of your initial order. Or contact us to see what options we may offer you.
We order our blank shells and masks from different vendors, so you may receive a mini-helmet that looks slightly different than it appears in the picture for College , NFL, High School, USFL, WFL, Areana, and authentic Steel Rivet mini-helmets.
Our primary vendor’s are Schutt and Riddell, but we also use Wingo and SD mini helmets as well.
You cannot exchange for the same mini-helmet by requesting a different style shell and mask, but can exchange for a team.
If you ordered decals from us, we either ordered them custom through a third party or have them in stock from a third party, so all decal sales are final.
There are no refunds on Decals, stripes, player numbers, and all custom football helmets, including High School mini football helmet orders.
Your packing slip will indicate where you need to send your mini-helmet for exchange.
This privacy notice discloses the privacy practices for 417helmets.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Do you need help with a product or would you just like to get in touch with us for a special request? Please drop us a line.